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About Eswatini Airlink
Eswatini Airlink was the national flag carrier of Eswatini (previously Swaziland).
Eswatini Airlink was founded in 1999, as a joint venture between the Swaziland Government (now the Eswatini, after the country’s name was changed) and Airlink. The airline was established to take over operations from Royal Swazi National Airways Corporation, the previous flag carrier of Eswatini.
The airline was part of the Star Alliance loyalty program, thanks to its partner airline, Airlink. This alliance extends to South African Airways, South African Express and South African Airlink, as well as the other airlines in the alliance. Eswatini Airlink operated daily scheduled passenger flights to South Africa as part of Airlink, its parent company.
Baggage Allowance
As it operated on behalf of Airlink, passengers were subject to Airlink’s baggage allowance and terms and conditions when flying with Eswatini Airlink. Please note that the baggage allowance was a guide and was subject to change. Your baggage allowance would have been confirmed during the booking process.
Carry-On Baggage
Economy Class passengers were permitted 1 piece of hand luggage.
Items transported as hand luggage must not have exceeded 56cm x 34cm x 23cm in size, and no larger than 8kg in weight.
Checked Baggage
Passengers travelling in Economy Class were permitted 20kg of checked luggage.
The size of checked luggage must fit within 90cm x 72cm x 45cm.
Check-In
Online Check-In
Airlink offered passengers online check-in, which opened 24 hours before the scheduled departure time.
Airport Check-In
If passengers did not check in online, they had to visit the Airlink airport check-in desk at the airport. For international or regional flights, airport check-in opened 2 hours before scheduled departure and closed 50 minutes before departure.
Cabin Class
The airline operated an Embraer ERJ 135LR, which has a maximum capacity of 37 passengers. On the plane, there was standard seating.
Economy Class Facilities
The aircraft had a refreshments galley, with beverages served during the flight and snacks available for purchase. There were W/C facilities onboard the aircraft. Overhead storage compartments provided ample space to store carry-on baggage during the flight.
Economy Class Seats
The standard seating was in a 2-1 formation. Seats are comfortable, with padded headrests and armrests.
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Airline Alliance
As the airline was owned by Airlink, it was part of the Star Alliance program, with close connections with South African Airways, South African Express and South African Airlink. Through this alliance, Eswatini Airlink offered seamless interline connections with Airlink and South Africa Airlines.
Frequent Flyer Programme
When passengers flew with Eswatini Airlink, they qualified to earn Voyager Miles. Voyager is Airlink and South African Airlines’ loyalty program, giving travellers air miles each time they fly. Once accumulated, points can be redeemed and used to pay for flights. When you book your flights through Alternative Airlines, ensure you select ‘Voyager’ as your chosen frequent flyer program from the drop-down menu on the booking page.
Fleet
The airline operated a single Embraer ERJ 135LR, which has a maximum capacity of 37 passengers.
Estonian Air Hub Airport
King Mswati III International Airport
King Mswati III International Airport (IATA: SHO) is an international airport serving Manzini, a city in the Manzini District of Eswatini. It replaced Matsapha Airport in 2012 and is the only international airport in Eswatini accepting commercial flights. Eswatini Airlink was the only airline based at the airport, and the only airline to fly to Eswatini.